NGO Management Diploma

We will start by Introducing the concept of work team, and examples of different work teams. we will be working on group building, by enhancing knowledge of team formation, and through a set of exercises and activities, and the importance of working within teams for individuals and institutions. Relationships between the team, work and productivity, through a set of exercises and activities, the most important concepts and stages related to team building will be reached. We will allow participants and participants to discuss the dynamics of working in a team and the factors affecting it, the characteristics of successful teams, and the challenges facing the team, through practical situations to discuss and analyze them, and to suggest appropriate interventions to deal with these challenges, in addition to sharing their personal experiences and challenges they faced during Working in a team and how it was handled. The importance of communication in the workplace and the basics of communication will be discussed, in addition to enhancing the understanding of the communication process by analyzing the communication process between the parties through workplace situations. 

We will focus on individual communication skills such as active listening and providing feedback, in addition to reviewing the levels of communication in the workplace. The focus will also be on developing skills to deal with communication obstacles through practical situations. we will aslo discuss the concept of leadership, the advantages and capabilities of the leadership personality, and to give the participants and participants the opportunity to consider and enhance the leadership advantages in their personalities. 

We will link leadership qualities and gender standards in the leadership behavior of participants and participants in the reality of work in the organizations in which they work. (Promoting confidence, non-discrimination, motivation, positive change, using the advantages of the ability to influence through different levels of leadership and not only the strength of the position, it will also focus on delegation as a leadership approach that indicates self-confidence, strengthening and motivating the cadre, and allowing the production of leaders not followers, from Through the use of activities and exercises that show the concept of delegation, how and when to delegate, its importance to the institution, its leadership and its cadres

This Course will help you getting to know the concept of good governance in a more comprehensive way, with the aim of expanding the base of actors who have the ability to generalize it in their institutions and professional practices. We will address the definition of authority and governance, clarify the concept of good governance and the importance of community participation, and this will be done through analysis and study of practical cases and discussion. The concept of transparency, openness, the right to information and the means to achieve transparency will be introduced. Accountability, its tools and obstacles will be defined, and an overview of the political authority's agreement on accountability tools and institutions will be given. the manifestations of the rule of law in any society, and in the Palestinian society in particular, will be discussed, and the difficulties encountered in adhering to the rule of law will be addressed.

With both the political dimension and the socio-economic dimension of good governance by distinguishing between them and arriving at the issue of political equality versus socio-economic equity. In the last meeting, the focus will be on the concept of participation and defining its objectives, tools and means by reviewing the practical reality of the participants.

Concepts related to conflict will be introduced, and these concepts will be applied through practical cases. The different types of conflicts, their sources and ways of responding to them will be identified. The course will also delve into:

• The causes of institutional conflicts, methods of dealing with conflicts, and how to turn the conflict into a constructive conflict
• Conflict resolution strategies and effective steps to transform and resolve conflicts
• Identifying the grounds of negotiation and identifying the stages and determinants of negotiation, as well as shedding light on the sources of negotiating power
• How to apply the steps of negotiation and the use of negotiating power
• The most important steps of effective negotiation and how to use them in dealing with conflict.

This course focuses on the nature and effectiveness of 'mobilization and advocacy' campaigns and related topics such as 'Networking' and 'Recruitment', and how these campaigns formulate their slogans, objectives and framing, as well as studying some related phenomena. The link is such that the relationship between the “repression” practiced by governments and regimes in the face of the “protest” manifestations and activities practiced by mobilization and advocacy campaigns and social movements, in addition to studying the reasons for the success and decline of these movements and campaigns by discussing practical experiences of a large variety of campaigns and movements at the global, Arab and Palestinian levels....etc. This course also studies the historical context of the emergence of these campaigns and their relationship to other tools of social or political change such as "social movements" (the largest "user" of these campaigns), social revolutions, political revolutions, coups, "interest groups", political parties, etc. All these and other topics are taught in a purposeful and participatory manner, in a way that contributes to the development of the analytical and leadership skills of the trainees.

General purpose of the course

This course focuses on the theoretical and practical foundations of the contemporary approach to mobilization and advocacy programs, based on a set of various practical experiences and on the scientific studies that examined those experiences. It also provides an in-depth discussion of a set of related concepts, phenomena, and movements.

Through this course, the concepts of preparing and formulating public policies in all its various stages will be addressed, starting from the preparatory stage and its role in the policy-making cycle and ending with policy implementation, evaluation and testing on the ground. We will be discussing public policy making, Policy maker roles, influences on the process of public policy making, theories of public policies and their characteristics, steps for public policy formulation, the relationship of public policies to the legislative, and tools for implementing public policies on the ground, the development of policies in the Palestinian legal system and the stages it passes through According to the Palestinian legal system, success factors in the policy-making process and failure factors will be discussed as well.