Managerial Skills for Civil Servants Diploma

Professional diploma specializing in management skills for public sector employees This Diploma is for managers of programs and projects in the public sector institutions. it is composed of 320 hours including a graduation project. The course is offered in blended form (i.e. face-to-face and online)

Professional Education

Courses in this Diploma

Introduction to public administration and the work of government institutions

This course explains the nature of public administration, its roles, organization, duties and relations with other authorities. It will also identify the difference between government institutions and business establishments, in addition to introducing you to the administrative functions in the public sector, the importance of politics in public administration, political activity and delegation of authority, administrative leadership and politics, public oversight, general budget, human resource management in the public sector (the concept of human resource management, job classification and description, civil service system and retirement law), general administrative skills and management styles.

Official writing skills - in Arabic and English

This course introduces the basics that should be taken into account when writing reports, summaries, and official and personal letters, and the basics of sound writing, language, spelling and punctuation, with a focus on the common mistakes that writers make, and then we will introduce you to some general styles and characteristics that should be taken into account in business writing. To achieve this objective, the course combines a brief theoretical explanation with illustrative practical examples.

English official writing skills

Introduces the participant to the course objectives, discuss their problems, needs, and expectations, and introduce the structure of coherent paragraph Review the structure of the paragraph to be able to write a paragraph. The participants will be introduced to the importance of using prefixes and suffixes in developing their vocabulary, and do some exercises on prefixes and suffixes, then they will be introduced to writing a persuasive essay. Also, the participants will get an idea about different kinds of business letters and will be introduced to the component of writing a statement of purpose.

Communication and management communication skills

This course sheds light on the importance of communication and administrative communication within the work environment, and how to carry out an effective communication and communication process that will raise the level of work and reduce the problems caused by defects in communication. In addition, topics related to the communication process will be addressed, such as participation and coordination in meetings, and some etiquette skills related to building sound foundations for communication.

Introduction to government accounting

In the first session of the Introduction to Government Accounting course, the International Public Sector Accounting Standards will be highlighted, the users of financial information will be identified, and the main groups of financial statements will be identified.

In the second session of the Introduction to Government Accounting course, the presentation of financial statements and information in the statement of activities and the presentation of financial information in the statement of financial position will be highlighted, in addition to linking them to each other.

In the third session the participants will be able to consolidate the understanding they obtained in the previous sessions about the list of activities and the list of financial position and put these lists into practice in terms of their application in the public sector.

In the fourth session, the topic of auditing financial statements will be discussed, in addition to analyzing cash flows.

In the fifth session, the components of the financial management system will be discussed, in addition to shedding light on the role and relationship of senior management in the organization to reading and analyzing data, as well as the importance of communication processes and how to pass information related to the financial management system.

In the sixth session, two topics will be discussed, the first is about the internal control system in government institutions, and the second is about budgets and their uses.

Follow-up, evaluation and reporting writing

This course aims to provide participants with the necessary skills and develop their capabilities to conduct follow-up and evaluation processes in a way that contributes to decision-making, identifying lessons learned and disseminating them during the life cycle of the current project and future projects.

Application computer skills and technical support

The use of computer hardware and software in addition to other office equipment has become an urgent necessity in all businesses, as it facilitates work and makes it more efficient and effective. In this course, the focus will be on basic computer programs in the work environment, applications of these programs, maintenance and operation of equipment and their applications

Conflict Management and Change Management

First, conflict will be defined as a positive situation that can be dealt with, then work will be done to increase the participants' ability to design an effective and non-violent intervention. By that time, the participants will arrive at the causes of the conflict and how to analyze them to reach suggestions that will direct the conflict in a positive direction.

Psychology theories related to the development of interpersonal behavior in the development of relationships as well as personality patterns to aid in the conflict intervention process will be highlighted.

Finally, the light will be shed upon how to reach the determinants and intervention strategies in the mediator's role in resolving conflicts

Leadership skills

This training program, during which I hope that we will exchange knowledge and experiences that can be applied in the reality of the Ministry, I am Hoping for everyone to gain benefit and enjoyment through this training program that enables the participants to apply the leadership skills and practices it includes in their jobs in the ministry and within their daily work, so that it becomes an authentic and well-established habit. The Distinguished Leaders Program aims to improve the ability of senior employees of the Ministry of National Economy from the category of general managers to work together as an effective team and to demonstrate leadership practices that help develop communications within the ministry and improve relations with partners from clients, financiers, institutions..etc, which leads to improving the overall performance of the Ministry of National Economy. . The Distinguished Leaders Program consists of three main components: effective communication skills, working in a team, and effective leadership, all of which are in harmony with each other. Effective communication skills enable participants to accept the contributions of others, work with them within a team, and be able to invest their energies and motivate them as a basis for effective leadership

Final project

This is the final course of the professional diploma specialized in management skills for public sector employees. This course is the culmination of the learning and experience gained during the various diploma courses. The participants' ability to practically apply the knowledge, skills and behaviors acquired during the training program will be measured.

Assignment Activity Group/Individual

Defining the problem and developing a plan for collecting data and information
Implementation of the plan for collecting information and data
Building a problem tree, transforming the problem tree into a group goal tree 10 Studying and reviewing the group’s reports, preparing the problem tree and goal tree
Presentation and discussion of the problem tree and the goal tree
Putting the log-frame matrix
Develop an action plan
Putting the contents in the fifth stage
Writing the plan in its final form
Presenting the final plan to the participants and a collective tripartite committee

Planning and decision-making skills

This course aims to develop the participants' capabilities and provide them with the necessary skills to improve their job performance and practice their assigned work within the framework of their job roles and operational plans as Administrative Public Sector Employees.

It links planning as one of the components of the administrative process and the functions of the institution

Professional Work Protocol

The protocol of professional work and etiquette in the workplace is a topic worth reviewing and applying to raise the level of professionalism in proper handling and behavior. we will start with a general introduction to the protocol in the workplace, in addition to highlighting the most important rules that must be taken into account when choosing the appropriate clothing for the workplace. Participants will be able to introduce etiquette, and learn etiquette skills while eating.

The official and social interaction etiquette will be reviewed, in addition to highlighting the different types of official parties and their etiquette.

Opinions will be exchanged on the concept and objectives of the meeting, and the types of meetings and the basic pillars of any meeting will be highlighted

The official protocol and how to prepare an official visit program will be highlighted.

The protocol of international conferences and meetings will be highlighted, and the correct way for guests and hosts to sit around official tables will be learned, in addition to learning about the etiquette of sitting in the car for official delegations.

Courses in this Diploma

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