Operations Management

Course Description

In this Course the participants will review some of the statistical concepts which will be used during the upcoming training sessions. We will discuss some of the basic concepts that benefit planners and workers in the production department. The participants will gain some skills for measuring efficiency, and how to use some methods to help them in managing their projects. Participants will then be introduced to the forecasting of the future products demand, since the production should meet the demand. Participants will apply the concepts and method learned in the previous sessions to their own projects. Consequently, we will discuss some of the concepts of quality management and put statistical tools for quality control. Also they will discuss methods of determining the production capacity. Decision Process in Operations will be introduced. Participants will apply the concepts and method learned in the previous sessions to their own projects, and then we will discuss how to manage inventory to reduce costs as much as possible, and then move on to how to choose the location of the project.

Objectives

Understand the relevant statistical concepts
Have a preface for the training material
Understand the importance of operations management for the institution.
Differentiate between production and productivity and the ability to use efficiency measures.
The ability to use the critical path method and the ability to Monitor and evaluate the project.
Understand the ways and methods to expect the demand.
Know the forecasting characteristics
Understand the ways and methods to forecast the demand
Apply the skills they had gained through the previous sessions on their own projects.
Understand some of the concepts related to quality
Differentiate between the various certificates of quality
Control the production using statistical methods
Differentiate between fixed and variable costs
Select appropriate production capacity
Understand the bottleneck theory
Differentiate between a good decision and a bad one.
Know how to use decision tables.
Know how to use decision tree.
Apply the skills they had gained through the previous sessions on their own projects.
Understand the types and functions of inventory
Determine the size of the order and time of request
Choose the best location for the project

Course Topics

Basic concepts and Statistics relating to the normal distribution curve and the area under the curve (standard value)
Normal Distribution Curve
The difference between production management and operations management.
Introduction about Operations Management
Projects management
Monitoring and evaluation of the project
General discussion about the participants’ projects
Forecasting
Introduction and discussion about quality management
Statistical Process Control
Capacity and Constraint Management
Decision theory
introduction about the Importance of Inventory
Determine the size and timing of the order
Introduction about the Methods of Evaluating Location Alternatives; the Factor-Rating Method.

Course Mode

Blended (Online and Face-to-Face)

Course Level

Intermediate

Course Language

English

Course Category

Business Administration